Privacy policy

Last updated: November 10, 2026

Holiday Haul ("we", "us") operates this online store, which is powered by Shopify. This policy explains what personal information we collect, why, and who we share it with.

What we collect
- Contact and delivery details: name, email, phone number, shipping and billing address.
- Order details: items you view, add to your cart and buy.
- Payment details: entered at checkout and handled by our payment processors (such as Shopify Payments and PayPal). We do not see or store your full card number.
- Messages you send us, such as support emails.
- Device and usage information: IP address, browser, pages viewed, collected with cookies and similar technology.

How we use it
- To process and deliver your order and send order updates and tracking.
- To provide customer support, handle refunds and cancellations.
- To prevent fraud and keep the store secure.
- To improve the store and, if you opt in, send you marketing emails. You can unsubscribe at any time using the link in any email.
- To comply with the law.

Who we share it with
- Shopify and our payment processors, to run the store and take payment.
- Our product suppliers and fulfillment partners, and their shipping carriers. We give them your name, delivery address, phone number and order details so your order can be packed and delivered. Some of these suppliers are located outside Canada and the United States, so your information may be handled in other countries.
- Service providers who help us with email, analytics and customer support.
- Authorities, when the law requires it.

We do not sell your personal information for money.

How long we keep it
We keep it as long as we need it to fill your order, handle returns and disputes, and meet legal and tax obligations.

Your choices
You can ask us to show you, correct or delete the personal information we hold about you, or to stop marketing emails, by contacting us at aris.66x@gmail.com. We may need to verify your identity, and in some cases we must keep information the law requires us to keep. If you are in Canada or the United States, you may have additional rights under local privacy laws, and we will respect them.

Cookies
We use cookies to keep your cart working, remember your preferences and understand how the store is used. You can block cookies in your browser settings, but parts of the store may not work.

Children
This store is not intended for children, and we do not knowingly collect their personal information.

Changes
We may update this policy. The date above shows when it was last changed.

Contact
Holiday Haul, aris.66x@gmail.com